Backing Up The USA since 1999
2 Year Warranty on all Batteries - Find Out More

APC UPS Replacement Batteries Manufactured by American Battery

Return Material Authorization Request

In the event that you may experience an issue with your battery performance or warranty, please provide the following information so that we can process your request. Upon receipt, we will review and approve or disapprove (if request does not meet our warranty or return guidelines.) and get back to you within 1-2 business days.

Contact Information


Company Name (Optional)

Email Address


Ship To Address




Zip Code

Battery Information

Date Purchased

/ /

Place of Purchase:

Serial Number from Battery:

(example 2A1206M513784)

Product Number from Battery:

(example RBC24)

UPS Model Number:

(view example)

Description of Defect:

Did you do a hard reset to your UPS?

Did you verify the product matches the UPS model?

Defective Product Photos

Attach Photo of Defective Product

Submit Request

Verify You Are Human